Managing Partner at Outsourcing Doctor
Helps organizations in their end to end GBS journey.
Expert in Business Process Management, setting up and managing outsourcing service centers globally, transformation journey, outsourcing business provider management.
He has extensive experience in general management, leadership, process transformations, managing clients.
As a Managing Director at WNS Global Services (BPO provider) he set up, developed and managed an international outsourcing center for clients from Europe and the United States with a wide range of processes.
Has experience as a CFO in managing finance in CEE region as well as being Country Manager in insurance industry. Has ACCA qualifications.
He was awarded as the Best BPO Manager in Central and Eastern Europe in the year 2016.
Mr. Herdzik was honored as a Business Tiger by ProProgressio Foundation for his work for Business Shared Service Industry.
Graduated from Harvard Business School for Disruptive Strategy with Prof. Clayton Christensen.
Based out of Poland, works globally.
Speaks Polish and English.